A friend of mine, who’s a local computer dealer brought a laptop to me saying that he couldn’t install/get the drivers for it. The notebook had come with freedos and he had loaded XP. The only CD that was there along with the notebook was the user guide cd. I checked on the net for the model and found that only a flas update for the BIOS was available. Called up HP compaq’s toll free number and the call was getting cut within a minute. Later came to know that its the way HP screws people calling to their toll free number. Finally got a URL to donload the drivers. All drivers except for modem and audio worked fine. The modem driver infact depended on the audio driver. Checked the net and found that the new drivers use Microsofts Universa Audio Architecture (UAA). I had to install prerequisite for getting the conexant audio driver of the laptop. Again called HP and they asked to download another 20mb file from gigabyte site. They asked to download from the slowest site that was in Asia, I downloaded the alternate link and tried as told, no luck. When I told customer support they told the download had to be from Asia. Stupid as usual. I waited all night and still got the same message “Could not find MEDIA device for driver”. I finally had a chat with a hp support guy in US and he told to ship it to compaq, no news yet about what happened, but it was lots of time wasted with COMPAQ.